Return & Exchange Policy

Most items can be returned or exchanged within 7 days of delivery, provided they're unused and in their original packaging.

Some items — such as pierced-earring or other hygiene-sensitive products — are marked non-returnable on their product page and are not eligible for return or exchange.

[Placeholder] Real step-by-step return process, refund timelines, and any category-specific exclusions pending client content (Document 6 §8).